1815 Units! HIGER Wins China's Largest Bus Order Ever From Qatar


On November 30, 2020, the Signing Ceremony between HIGER BUS and MOWASALATfor Serving Qatar FIFA 2022 World Cup took place in Doha, capital of Qatar andSuzhou, China concurrently. An order of 1,815 units represents China's largestbus order ever from Qatar and China's largest export order in 2020. Amid thegrim situation of the global Covid-19 outbreak and the steady recovery ofChina's economy, HIGER wrote a brilliant chapter for the "Belt andRoad" initiative through outstanding results. Fahad, CEO of The TransportCo. (MOWASALAT) and Huang Shuping, General Manager of HIGER Bus signed anagreement. Khalid Al Thani, PrimeMinister of Qatar; Jassim, Qatar's Minister of Transport and Communications;Zhou Jian, Chinese Ambassador to Qatar; Chen Dongan, Vice Chairman of theSuzhou Industrial Park Administrative Committee; Liu Chunqi, Chairman of ChuangyuanGroup; Chairman Chen Dulian and Vice President Qiu Yuanhong of HIGER; and JiangHaifeng, General Manager of HIGER Overseas Sales Company witnessed thisimportant moment.



These buseswill serve the FIFA World Cup Qatar 2022, marking the third presence of HIGER ina major sports event in Qatar after the 2006 Doha Asian Games and the AFC AsianCup Qatar. 500 HIGER buses served the 2006 Doha Asian Games, marking the firsttime for Chinese buses to serve a major international sports event and creatingChina's largest bus order from Qatar then. HIGER will break its record in 2022once again--1,815 HIGER buses will be delivered to Qatar to show the tremendousstrength of the intelligent manufacturing of Chinese buses on a world stage.


From the largestorder of 500 units for the 2006 Asian Games and the largest order of 1,815units ever for the FIFA 2022 World Cup, why is it HIGER?



Fastresponse, scale advantage: Expanding the brand influence of HIGER


To become a partner for the 2006Asian Games, a bidder must be able to deliver 500 buses that meet the Games' useneeds and local road conditions within three months apart from outstandingquality. HIGER from China won the bid by the confidence of Chinese independentbus brands in innovation. In the coming three months, HIGER promptly completedproject investigation, customer communication, technical improvement andproduction organization. When 500 HIGER buses were delivered to the customer atan incredible "Chinese speed", the customer could not help giving athumbs-up. In the competition with world-renowned bus brands, HIGER has madeChinese buses shine brilliantly by a strong customization capacity, large-scaleproduction and fast response.



To meet the need for intense transport during the Asian Games, HIGERestablished a capable service team in Doha to provide timely and efficientservices to the customer, which accomplished the service mission.


Industrialexperts said many world-renowned bus manufacturers could not provide such fastresponse and timely and efficient services then. This is of great significanceto enhancing the international influence and competitiveness of Chinese busbrands.




Experiencefirst: Securing position as No. 1 Chinese bus brand in Qatar


After successfullyserving the Doha Asian Games, HIGER continued to serve the public transport ofthe Qatari people to help Qatar build a convenient public transport system. HIGERbuses have been popular with the Qatari people for high riding comfort andstability, showing the Qatari government and local operators China's tremendousstrength in bus manufacturing, as well as the ability of Chinese bus brands to provideoverall public transport solutions.


With nearly 5,000 unitsowned and a market share of over 90 percent in Qatar, HIGER has secured its positionas No. 1 Chinese bus brand in Qatar and a public transport brand preferred by theQatari people.



HIGER buses are used in a wide range of public transport fields inQatar. Now over 2,000 HIGER buses are serving primary and secondary schoolsacross Qatar. Each day these fabulously-shaped buses transport students inQatar, growing with them happily and carrying laughter across the beautifulPersian Gulf coast.


Buses used by upscale hotels, clubs and travel agencies in Qatar weremostly world top bus brands. After HIGER's entry into Qatar in 2006, thesecustomers experienced HIGER buses' outstanding quality, timely and efficientservices, and superb cost performance, gradually embraced Chinese bus brandsand became HIGER's loyal customers.



Speaking of HIGER buses' performance, Haneef, responsible forvehicle scheduling during the Asian Games, said HIGER buses are comfortable todrive and efficient in air conditioning. Many drivers that previously usedbrands like Mercedes-Benz and MAN heaped praises on the maneuverability anddurability of HIGER buses, giving thumbs-up to their elegant interior andbeautiful exterior. Some maintenance technicians were amazed by HIGER'stechnical progress, hoping to visit HIGER to learn advanced bus technologiesand maintenance technique.


Independent innovation: Bolstering the spirit of Chinese independentbus brands


Qatar is in scorchingand humid deserts of the Middle East which pose acid tests to the safety andcorrosion resistance of buses. Qatar has rigorous requirements for bus makers'comprehensive strength.


HIGER has maintainedseamless connection and win-win cooperation with Mowasalat, Qatar's onlystate-owned transport company over the 15 years, impressing the customer inR&D, production management, product performance and after-sales service. Thecustomer required over 100 modifications after the technical improvement schemeof vehicles for the Doha Asian Games was fixed. HIGER made a fast response bycompleting all the modifications within only over 2 months. Apart from HIGER'sfast response, customer-centered service concept, outstanding product quality,as well as timely, efficient and considerate services, the customer highlyrecognized HIGER's technical improvement and progress. HIGER has keptincreasing R&D input, strengthening technical innovation and using the mostadvanced technologies in buses, said a staff member of Mowasalat, adding that Mowasalathas reported some problems arising in vehicle operation to HIGER for commonimprovement. This is an important reason for longstanding cooperation.


Sticking to technical innovation and growingwith customers has been a fundamental reason why HIGER has been No. 1 Chinesebus brand in Qatar and exported products to over 120 countries and regions.



Major internationalsports events such as the Doha Asian Games, the AFC Asian Cup Qatar 2011 and theupcoming Qatar FIFA 2022 World Cup have witnessed HIGER's strength, shown thecomprehensive strength and brand influence of Chinese buses represented byHIGER in the global public transport field. In the future, HIGER will persistin internationalization and innovative development, and contribute its wisdomand Chinese power to Qatar's public transport through quality buses andefficient services.












Privacy Statement


PRIVACY STATEMENT

We understand theimportance of privacy to you and will fully respect your privacy. This PrivacyStatement is intended to help you understand the personal information weprocess and how we ensure that your rights and privacy are respectedaccordingly, in an easy-to-read and navigable form.


Please read thefollowing sections to learn how we collect, use, and protect your personal dataand your rights as a data subject. This statement applies to the products andservices provided by Higer Bus Company Limited (" Us ", "our" orthe "Company").


1. How do we get the data

We may collect thefollowing two types of data:

* Data from or about you

* Data from you or about your vehicle


When you communicate with us prior to purchase

When you visit ourwebsite and contact our business personnel regarding product information(including on-site, telephone, email, online instant messaging, etc.), we maycollect personal data from you or about you for the purpose of communicatingwith you and processing your request.


Personal data from you or about you

Data category

Data description

Usage

Contact information

Contact person, contact number, address, location, E-mail

Communicate with you, process your requests and provide products or services for you


When you are a customer of Higer Bus

If you are the ownerof product or service of Higer Bus, we may also collect information from orabout you, your vehicle, for the delivery of your order and to fulfill yourservice request.


Personal data from you or about you

Data category

Data description

Usage

Order information

Vehicle series/model, contact person, contact number, email address, dealer name and address

Order delivery and fulfill your service request

Financial information

Payment method, account information

Process your payment


Information from or about your vehicle

Data category

Data description

Usage

Vehicle data

Vehicle series/model, factory number, vehicle identification number (VIN code), TBOX code, SIM card number, vehicle configuration, vehicle location data

Meet your product and service requests

Safety analysis data

Data on vehicle performance, usage, operation and vehicle health, log information, cybersecurity monitoring data

Provide you with vehicle maintenance (including vehicle remote diagnostics) and continuous improvement of your vehicle based on your consent or a contract we have with you

Vehicle maintenance record

service date, mileage, maintenance information description, maintenance cost, part details

Provide you with continuous maintenance service

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such thirdparties in accordance with the practices described in this Privacy Statement.


2. Howdo we use data

We may process the data we collect for the following purposes:

i.  Communicate withyou, respond to your needs, and fulfill your requests;

ii. Perform contractualobligations, such as: provide services that customer requested, provideon-board functions on demand, provide remote diagnostics, remote monitoring,and support vehicle maintenance;

iii. Continuous improveour products and services.


We will not sell your personal data to any person or organization at anytime for any purpose whatever.

If you would like to review, modify your data, or withdraw your consent,you can contact us by email to Privacy@higer.com

Data may be processed electronically in IT systems or manually in paperform. Data processing will comply with the principles of fairness, legality andtransparency throughout its life cycle and comply with applicable laws andregulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submissionof data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products yourequire less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

We are a company specializing in themanufacture of buses, and subject to compliance with applicable laws and regulations regarding datastorage and cross-border transfer of data, data may be shared and passed on tothe trustee, such as: Our subsidiaries, affiliates, and joint ventures, serviceproduct suppliers, authorized resellers, distributors and business partners inor outside the People's Republic of China in which we are directly orindirectly involved have specific contractual obligations and may only use themfor the purposes described above.


Data may be provided to othertrusted trustees in order to fulfill legal obligations, manage and maintain thesecurity of the Company, protect the rights or property of the Company, andrespond to orders from relevant government authorities.


In such cases, the abovecompanies or organizations must strictly comply with our privacy and dataprotection requirements and must not use the personal data they receive from usfor any other purpose.


5. Cross-border data transmission

Higer Bus CompanyLimited is committed to the researchand development, production, and sales of large, medium and light passengercars, with a market covering nearly 150 countries and regions. In order toprovide you with products or services, your data may be transferred to theterritory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


If you are located in the European Economic Area, we ensure that thecross-border transfer of your personal data is carried out in accordance withapplicable privacy regulations and that appropriate technical and organizationalsafeguards have been established. If you have any questions, please contact usat Privacy@higer.com.


6. Retain your personal data

For the purposes stated in the Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whenapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it wasprocessed, the data will be deleted or stored in a form that does not allow theidentification of the data subject.


During the data retention period, if we receive your deletion request, wewill delete your personal data according to your request, unless it needs to beretained for a certain period according to the requirements of relevant lawsand regulations. In all cases, we will abide by the above principles and referto the professional advice of the Privacy Management Department.


7. Your rights to your data

You may exercise your rights under applicable laws and regulations,including:

* Right to access and gain information: you have the right to receive an explanation fromthe processor as to how your personal data is processed, for what purpose andwith whom it is shared, and the right to request access to your personal data.


* Right of correction: you have the right to request the processor to correct personal data thatyou may consider inaccurate and to request the completion of incompleteinformation.


* Right of deletion: you have the right to request the processor to delete your personal data subjectto applicable laws and regulations and company shall not be delayed without reason.


* Right of data portability: you have the right to request the processor totransfer your personal data to another designated processor without beingobstructed by the processor.


* Right to withdraw consent: you can withdraw your consent to the collection,storage and processing of your personal data at any time.


You can exercise these rights by contacting us at the following emailaddress: Privacy@higer.com


If you send us a request, we may need to obtain additional personalinformation from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certaininformation may be transferred to a subsidiary or affiliate of Higer Bus CompanyLimited as a trustee to fulfill yourrequest. Your personal data will be processed for as long as it takes toevaluate and process your request, after which your data will be archived foran appropriate period so that we can demonstrate that the request has beenprocessed correctly and in a timely manner.


8. Updates to this Privacy Statement

This Privacy Statement sets out the details about your personal data that Higer Bus CompanyLimited collects and from time to timewe may develop new features or services that may require us to change thisPrivacy Statement if the scope and purpose of the data collected changes.


ThisPrivacy Statement is updated in July , 2024 . We reserve the right to modify or update this Privacy Statement at anytime to adapt to changes in laws, regulations and our processes. We will postupdates on this site from time to time, and this information is effective atthe time of Posting. We encourage you to periodically review this Privacy Statementto understand how we protect your information.


9. Contact us

If you have questions or comments about privacy, or submit a request forprivacy data based on the data subject's rights, please contact us at Privacy@higer.com.