Higer Bus 6th Overseas Business Conference Held in Suzhou

On April 24, Higer Bus 6th Overseas Business Conference was held at the Doubletree by Hilton in Suzhou with more than 150 Higer distributors and cooperative partners from all over the world. The conference’s theme is “Future in Bus”. The Managing Director of Higer Bus Mr. Huang Shuping, Service Director of Higer Bus Mr. Xie Jianghong, Vice General Manager of Overseas Sales Company Mr. Gary Jiang, Director of Overseas Service Department Sam Zhang and staffs of Overseas Sales & Customer Service attened the conference.

At the conference, The Managing Director of Higer Bus Mr. Huang Shuping first expressed his warm welcome and heartfelt thanks to the guests from afar. He briefly analyzed the development trend of science and technology nowadays and the domestic macro environment. At present, “Made in China” is transforming into “Wisdom in China”, and creating high-quality & high-performance products has been a new consensus for everyone. In the future, buses will also develop in the direction of new energy sources, driving intelligence, equipment informatization, and wireless charging and so on.

Since its founding 20 years ago, Higer has always been committed to public transport and has been rapidly responding to changes in market demand. It has now grown into a large-scale bus manufacturer with an annual production capacity of 35,000 vehicles which are exported to more than 100 countries and regions. In the future, Higer will continue to adhere to the development philosophy of “people-oriented, win-win cooperation”, insist on the concept of innovation-driven, technology-led, and continuously upgrade the buses in intelligence, lightweight and low carbonization to provide a more green and convenient mobility environment.

Mr. Huang Shuping also highlighted some of the company’s major projects. In 2018, the shareholders of the company continue to favor the development of Higer and decide to increase the capital of 1 billion yuan this year to lay a solid financial foundation for the next-step development of the company. The new energy test center with an investment of 157 million yuan will be put into operation this year, which will fully enhance the R&D and testing capability of Higer’s new energy. The water solvent painting technology project with an investment of 240 million yuan will significantly increase the company’s green production capacity. At the same time, Higer has carried out in-depth research in the field of unmanned driving and electric buses, and has worked closely with universities such as Tsinghua University and Beijing Institute of Technology to lay a good foundation for the new round of development.

Vice General Manager of Overseas Sales Company Mr. Gary Jiang reviewed the development history of Higer’s overseas market in the past 20 years and the 3+2 strategic plan for future development. Higer will focus on the three major industrial clusters of conventional buses, new energy buses, and automotive aftermarket, and adhere to the customer-centered principle as well as market-oriented approach to provide customers with cost-effective products and considerate and thoughtful services. Sam Zhang, Director of Overseas Customer Service Department, introduced the key work of overseas customer service in the next two years. From now on, Higer will work together with the vast number of suppliers to jointly improve the support capabilities of accessories from the aspect of field service, after-sales training, warranty business management, product quality improvement, accessories supply, etc. so as to comprehensively improve customer satisfaction. Representatives of distributors and cooperation parters also made wonderful speeches, reviewed their cooperation history with Higer, and expressed their confidence and desire for common development with Higer.

The distributors who had outstanding performance were commended at the conference. After the meeting, all the participants took pictures together to remember this beautiful moment.

In the afternoon, overseas distributors and cooperative partners visited Higer’s showrooms and production lines to learn about Higer’s development history, product technology R&D, the promotion and application of new energy bus, and overseas exports. They expressed their high recognition and praise for Higer’s continuous product innovation, product quality and manufacturing process improvement, and said that they will continue to work together with Higer to create a better future.

Higer will continue to uphold its international development strategy, join hands with overseas distributors and cooperative partners, and adopt more innovative thinking to welcome a new era of development.

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PRIVACY STATEMENT

We understand theimportance of privacy to you and will fully respect your privacy. This PrivacyStatement is intended to help you understand the personal information weprocess and how we ensure that your rights and privacy are respectedaccordingly, in an easy-to-read and navigable form.


Please read thefollowing sections to learn how we collect, use, and protect your personal dataand your rights as a data subject. This statement applies to the products andservices provided by Higer Bus Company Limited (" Us ", "our" orthe "Company").


1. Howdo we get the data

We may collect thefollowing two types of data:

* Data from or about you

* Data from you or about your vehicle


When you communicate with us prior to purchase

When you visit ourwebsite and contact our business personnel regarding product information(including on-site, telephone, email, online instant messaging, etc.), we maycollect personal data from you or about you for the purpose of communicatingwith you and processing your request.


Personal data from you or about you

Data category

Data description

Usage

Contact information

Contact person, contact number, address, location, E-mail

Communicate with you, process your requests and provide products or services for you


When you are a customer of Higer Bus

If you are the ownerof product or service of Higer Bus, we may also collect information from orabout you, your vehicle, for the delivery of your order and to fulfill yourservice request.


Personal data from you or about you

Data category

Data description

Usage

Order information

Vehicle series/model, contact person, contact number, email address, dealer name and address

Order delivery and fulfill your service request

Financial information

Payment method, account information

Process your payment


Information from or about your vehicle

Data category

Data description

Usage

Vehicle data

Vehicle series/model, factory number, vehicle identification number (VIN code), TBOX code, SIM card number, vehicle configuration, vehicle location data

Meet your product and service requests

Safety analysis data

Data on vehicle performance, usage, operation and vehicle health, log information, cybersecurity monitoring data

Provide you with vehicle maintenance (including vehicle remote diagnostics) and continuous improvement of your vehicle based on your consent or a contract we have with you

Vehicle maintenance record

service date, mileage, maintenance information description, maintenance cost, part details

Provide you with continuous maintenance service

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such thirdparties in accordance with the practices described in this Privacy Statement.


2. Howdo we use data

We may process the data we collect for the following purposes:

i.  Communicate withyou, respond to your needs, and fulfill your requests;

ii. Perform contractualobligations, such as: provide services that customer requested, provideon-board functions on demand, provide remote diagnostics, remote monitoring,and support vehicle maintenance;

iii. Continuous improveour products and services.


We will not sell your personal data to any person or organization at anytime for any purpose whatever.

If you would like to review, modify your data, or withdraw your consent,you can contact us by email to Privacy@higer.com

Data may be processed electronically in IT systems or manually in paperform. Data processing will comply with the principles of fairness, legality andtransparency throughout its life cycle and comply with applicable laws andregulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submissionof data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products yourequire less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

We are a company specializing in themanufacture of buses, and subject to compliance with applicable laws and regulations regarding datastorage and cross-border transfer of data, data may be shared and passed on tothe trustee, such as: Our subsidiaries, affiliates, and joint ventures, serviceproduct suppliers, authorized resellers, distributors and business partners inor outside the People's Republic of China in which we are directly orindirectly involved have specific contractual obligations and may only use themfor the purposes described above.


Data may be provided to othertrusted trustees in order to fulfill legal obligations, manage and maintain thesecurity of the Company, protect the rights or property of the Company, andrespond to orders from relevant government authorities.


In such cases, the abovecompanies or organizations must strictly comply with our privacy and dataprotection requirements and must not use the personal data they receive from usfor any other purpose.


5. Cross-border data transmission

Higer Bus CompanyLimited is committed to the researchand development, production, and sales of large, medium and light passengercars, with a market covering nearly 150 countries and regions. In order toprovide you with products or services, your data may be transferred to theterritory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


If you are located in the European Economic Area, we ensure that thecross-border transfer of your personal data is carried out in accordance withapplicable privacy regulations and that appropriate technical and organizationalsafeguards have been established. If you have any questions, please contact usat Privacy@higer.com.


6. Retain your personal data

For the purposes stated in the Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whenapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it wasprocessed, the data will be deleted or stored in a form that does not allow theidentification of the data subject.


During the data retention period, if we receive your deletion request, wewill delete your personal data according to your request, unless it needs to beretained for a certain period according to the requirements of relevant lawsand regulations. In all cases, we will abide by the above principles and referto the professional advice of the Privacy Management Department.


7. Your rights to your data

You may exercise your rights under applicable laws and regulations,including:

* Right to access and gain information: you have the right to receive an explanation fromthe processor as to how your personal data is processed, for what purpose andwith whom it is shared, and the right to request access to your personal data.


* Right of correction: you have the right to request the processor to correct personal data thatyou may consider inaccurate and to request the completion of incompleteinformation.


* Right of deletion: you have the right to request the processor to delete your personal data subjectto applicable laws and regulations and company shall not be delayed without reason.


* Right of data portability: you have the right to request the processor totransfer your personal data to another designated processor without beingobstructed by the processor.


* Right to withdraw consent: you can withdraw your consent to the collection,storage and processing of your personal data at any time.


You can exercise these rights by contacting us at the following emailaddress: Privacy@higer.com


If you send us a request, we may need to obtain additional personalinformation from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certaininformation may be transferred to a subsidiary or affiliate of Higer Bus CompanyLimited as a trustee to fulfill yourrequest. Your personal data will be processed for as long as it takes toevaluate and process your request, after which your data will be archived foran appropriate period so that we can demonstrate that the request has beenprocessed correctly and in a timely manner.


8. Updates to this Privacy Statement

This Privacy Statement sets out the details about your personal data that Higer Bus CompanyLimited collects and from time to timewe may develop new features or services that may require us to change thisPrivacy Statement if the scope and purpose of the data collected changes.


ThisPrivacy Statement is updated in  July , 2024 . We reserve the right to modify or update this Privacy Statement at anytime to adapt to changes in laws, regulations and our processes. We will postupdates on this site from time to time, and this information is effective atthe time of Posting. We encourage you to periodically review this Privacy Statementto understand how we protect your information.


9. Contact us

If you have questions or comments about privacy, or submit a request forprivacy data based on the data subject's rights, please contact us at Privacy@higer.com.